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Shop Information

Below we've provided key pieces of information - such as delivery charges, times and customer service details - for all the retailers featured on this site.

Please note: the information below is only intended to be an "at-a-glance" guide only. When assessing a retailer's returns policy we would strongly recommend that you check the retailer's full policy for any applicable exclusions.

 

Abound
Argos
CC Sports

Debenhams
John Lewis
Kays

Littlewoods Extra
Littlewoods Index
Marshall Ward

Newitts
Tesco

 

Abound

http://www.abound.co.uk

Delivery charges

Free delivery on internet orders

Delivery times

Treadmills are typically available within 5 to 7 weeks direct from the supplier
Exercise bikes are typically available within 2 to 7 weeks direct from the supplier
Rowing machines are typically available within 1 to 7 weeks direct from the supplier

Credit available

Abound Select Account - 28 weeks interest free, 52 weeks at 29.9% APR (variable)

Returns policy

Returns accepted within 14 days as long as the item is unused and in its original packaging. Please note that treadmills, exercise bikes and rowing machines are non-returnable once assembled.

Customer services

Tel: 0845 300 2470. Calls are charged at local rate.
New customers currently get a 10% discount on their first order

 

Argos

http://www.argos.co.uk

Delivery charges

£3.95 for orders under £125, free delivery on orders over £125

Delivery times

Treadmills are typically delivered within 14 days, although some models are available within 2 working days. Exercise bikes and rowing machines are typically delivered within 2 to 14 days.

Credit available

6 months interest free on orders over £195, 25.9% APR (variable) if spreading the cost over a longer period

Returns policy

Items that are unused and in original packaging may be returned within 16 days for a full refund

Customer services

Tel: 0870 600 8784. Lines are open 8am to 10pm Monday to Friday, 8am to 5pm Saturdays and 9am-5pm Sundays

 

CC Sports

http://www.ccsports-online.co.uk

Delivery charges

All prices include standard delivery

Delivery times

Normal delivery time is 5-10 days

Returns policy

Items can be returned within 10 days in the original packaging for a full refund

Customer services

Tel: 01934 511005. Lines are open 9am to 9pm Monday to Friday, 10am to 4.30pm Saturday to Sunday.

 

Debenhams

http://www.debenhams.com

Delivery charges

£3.50 for orders under £300, free delivery on orders over £300

Delivery times

Small items are delivered within four to five working days. Large items are delivered directly by the manufacturer and generally take a minimum of 15 working days.

Returns policy

Items that are unused and in a saleable condition can be returned within 28 days for a full refund

Customer services

Tel: 08456 055 044. Lines are open 8am to 11pm, seven days a week. Calls are charged at local call rate.

 

John Lewis

http://www.johnlewis.com

Delivery charges

£3.95 for orders under £200, free delivery on orders over £200

Delivery times

Treadmills, exercise bikes and rowing machines are typically available for despatch within 14 days

Returns policy

Items that remain in a saleable condition may be returned within 28 days for a full refund

Customer services

Tel: 08456 049 049. Lines are open 7am to midnight, seven days a week. Calls are charged at local rate.

 

Kays

http://www.kays.com

Delivery charges

Free standard delivery

Delivery times

Treadmills are typically available within 3 to 7 weeks direct from the supplier
Exercise bikes are typically available within 2 to 7 weeks direct from the supplier
Rowing machines are typically available within 1 to 7 weeks direct from the supplier

Credit available

20 or 40 weeks interest free on most items, longer payment plans available at 29.9% or 39.7% APR (variable) depending on the product.

Returns policy

Items can be returned within 14 days as long as they are in new condition and in the original packaging. Please note that treadmills, exercise bikes and rowing machines are non-returnable once assembled.

Customer services

Tel: 0870 1510 541. Calls are charged at national rate.

 

Littlewoods Extra

http://www.lxdirect.com

Delivery charges

£2.95 for orders under £100, free delivery on orders over £100

Delivery times

Treadmills are typically delivered within 14 days, although some models may take up to 3 weeks and some smaller models are available within 1 week. Most rowing machines are delivered within approximately 1 week, with some models being available for next day delivery.

Credit available

3 months interest free on all items, 6 months interest free on all items over £190, 12 months interest free on selected items. Typical APR 32.9% on longer payment plans.

Returns policy

Refunds will be given on items returned unused and in original packaging within 14 days. Please note that most treadmills are not for home approval and thus excluded from this policy.

Customer services

Telephone number 0845 757 3457. Lines are open 8am to 8pm, seven days a week.

 

Littlewoods Index

http://www.index.co.uk

Delivery charges

£3.95 for orders under £100, free delivery on orders over £100

Delivery times

Treadmills are typically delivered within 14 days with some smaller models being available within 1 week or even 48 hours. Exercise bikes are typically delivered within either one week or 48 hours. Most rowing machines are available for 48 hour delivery, although some models will take approximately 1 week.

Credit available

3 months interest free on all items, 6 months interest free on all items over £190, 12 months interest free on selected items. Typical APR 32.9% on longer payment plans.

Returns policy

Refunds will be given on items returned unused and in original packaging within 16 days. Please note that most treadmills and exercise bikes are not for home approval and thus excluded from this policy.

Customer services

Tel: 0845 075 2233. Lines are open 8am to 8pm, seven days a week.

 

Marshall Ward

http://www.marshallward.co.uk

Delivery charges

£2.99 on all orders

Delivery times

Treadmills are typically available within 7 weeks direct from the supplier

Returns policy

Returns accepted within 14 days as long as the item is in new condition and in its original packaging. Please note that treadmills may be non-returnable once assembled.

Customer services

Tel: 08701 515253. Calls are charged at national rate.

 

Newitts

http://www.newitts.com

Delivery charges

£6 on all orders

Delivery times

Small items are usually delivered within 1-3 days. For large items allow up to 4 weeks for delivery.

Returns policy

Items returned in good condition within 14 days will qualify for a full refund

Customer services

Tel: 01904 468 551. Lines are open 9am to 5pm, Monday to Friday.

 

Tesco

http://www.tesco.com

Delivery charges

Free delivery and clubcard points on all purchases

Delivery times

Treadmills are typically available direct from the manufacturer in 14 working days

Returns policy

Refunds will be given on items returned “as sold” in original packaging within 14 days

Customer services

Telephone number 0870 607 6060. Lines are open 8am to 11pm, seven days a week.

 

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We regularly check and update product information and while every effort is made to ensure its accuracy we cannot accept any liability for discrepancies. If any discrepancies are discovered please bring them to our attention by emailing: feedback@hifit.co.uk. Hifit.co.uk nor its partners are responsible for the content of external sites.